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On rare occasion, you may be presented with an error message in Canvas. We are working to make the error messages more meaningful, but in the meantime, you may find some helpful tips below.

The tips below are suggested actions based on past experience. They may not resolve the issue in every circumstance. Feel free to contact with questions.

500 Error getting data: Unable to retrieve modules for course: <Response 401>

Possible causes: Course and/or modules are not published.